Alpha 35 EU

$595.00 $565.00 565.00

Specification

Type  Carbon Racing Bike Wheelset
Material  100% Carbon Fiber Toray T700
Size  700C
Rim

 Finish: UD Matt
 Drills:20/24 Holes
 Width: External:29mm

        Internal :21.5mm

Depth  35mm
Profile  Tubeless Ready
Hub  Novatec Hub (A291SB-SL/F482SB-SL)
Spoke Pillar 1432 Spokes
Spoke Count  Front: 20   Rear: 24
Spoke Pattern Front:Radial
 Rear: 2-cross
 
Nipple  Alloy  Color: Black
Cassette Compatibility  Shimano 10/11speeds
Wheelset Weight

 Total: 1550g

 Front: 614g  Rear: 814g

Brake Surface  3K Carbon Braking Track
Rider Weight Limit  232lbs / 105kg
Guarantee  2 years
Free

 1 set of skewer

Brake pads 

Packing Size  81.5cm x 17cm x 65.5cm

 

Payment Methods

ICAN accepts the following payment methods. VISA, Mastercard via Paypal online. also if you want  WESTERN UNION service or Bank Transfer,then just contact us.

Taxes

All ICAN products price we quote to the customer does not include taxes except the oversea warehouse products. if need to pay the taxes, ICAN does not responsible for any custom duty or import tax.it will be buyer duty.

We can mark the invoice with a Low Declared Value for you, so pls contact us if you have a request for the declared value.

If you buy our oversea warehouse products, and the price including taxes, customers do not need to pay, taxes prepaid by ICAN.

Fast Express Shipping Worldwide

We ship to all countries, by China EMS. See the shipping table to the below for a list of countries. Once we get your order we will ship out the frame immediately begin custom hand-building your wheels with the options you’ve selected. We ship out your wheels by China EMS and always provide a tracking number.

About the ICAN small item, we will ship out by E-packet or DHL Global Mail.this will take 12-20 days.

If you want super fast shipping time, then ICAN offer DHL shipping service, it will just take 3-5 working days, pls contact us to get the shipping price.

Shipping Rates

Country Frame & Wheelset Shipping Rate Expected Delivery
USA                            $80.00 USD               5~ 14 Days
Canada                            $80.00 USD              5 ~ 14 Days
Japan                            $60.00 USD              4 ~ 7 Days
Australia                            $80.00 USD              5 ~ 12 Days
UK                            $80.00 USD              7~ 14 Days
Europe                            $80.00 USD              7 ~ 14 Days
Others                            $80.00 USD-120.00 USD            15 ~ 25 Days

 

Warranty & Returns

Order modification or cancellation

Customers can request a refund or modify order information before the item is shipped.

Purchases may not be changed or cancelled without authorization from ICAN. If authorized, 10% of the purchase value ($30 minimum) may be charged to cover restocking and operating costs. If the order is refunded due to customer reasons, the customer needs to pay a certain amount of handling fee if produced.

A cancellation made after the product has shipped is treated as a “return” with all applicable fees. Please ref to our Product Return Policy.

Claims for damage or loss of package

Please inspect the package carefully before signing.

(1) If there is no damage, sign for the product. If there is damage, report this on the delivery slip or, alternatively, refuse the shipment and it will be returned to ICAN Wheels. If a claim is made against the shipping company, they will provide a compensation number. Please inform ICAN Wheels of this number for delivery tracking. Arrangements for reshipment will be made within 10 business days upon receiving the returned item.

(2) If the items are damaged but accepted and not reported, there is no recourse against the delivery company and you are responsible for purchasing any replacement product.

(3) If the package is in good condition, but the product is significantly damaged in transit, please keep the waybill, packaging, etc., and contact us (info@icanwheels.com) within 7 days after the delivery.

If the shipment gets lost in transit, please get in touch with us (info@icanwheels.com) immediately.

Warranty Policy

Every ICAN frame and rim has a useful product life cycle. Each bike, frame and rim will have a unique identification number and warranty card. Complete the provided card and warranty form, and send them to us. Failure to use the provided warranty card will void your warranty. Save your dated receipt for proof of purchase.

Product Group:

Frame and Rim

Applies to all ICAN and Triaero brand bike frame, and FL series, AERO Series Nova Series and Alpha series rim.

Coverage: 

2-year warranty from the date of purchase.

**2-year Warranty from the date of purchase applies to items purchased from 07/01/2020 forward.

Conditions:

  1. If any manufacturing defect occurs within 30 days of the date of purchase, is obligated to replace the rim(s) and also pay for the shipping cost. If any manufacturing defect occurs after 31 days and up to 2 years, ICAN is obligated to replace the product(s). The product owner is responsible for shipping costs.
  2. If we no longer make the rim you purchased we’ll upgrade you to the newest equivalent model at no extra cost.
  3. The Warranty program is not transferable and only applies to the initial purchaser.

This warranty does not cover:

  • Normal wear and tear (bearings, spokes, nipples, brake tracks, tires, inner tubes, pawls, freehub, seals, rim tape etc.)
  • Products which have been incorrectly installed and/or adjusted.
  • Issues brought about by neglect or poor maintenance.
  • Surface finish and cosmetic treatments (anodizing, decals, etc.)
  • Crash damage.
  • Consequential or incidental damages (where applicable)
  • Products purchased “second-hand”, “used”, “as-is”, or expressly “without warranty”
  • Counterfeit products
  • Unauthorized modification or alteration, including without limitation, any repair performed by anyone other than ICAN or an ICAN-authorized servicer, or outside of the recommendations of ICAN Customer Service

Tips:Please contact the official support of ICAN at the first time when you find a quality problem. Please do not repair our products privately, otherwise we will not bear any warranty.

The following will void your warranty

  • Misuse (Jumping, trick riding, etc.)
  • Modification of wheels
  • Tire pressure exceeding 140psi
  • Improper assembly
  • Installation of parts or accessories not originally intended for, or not compatible with the wheelsets sold.
  • Use of brake pads not designed for carbon wheels

    One Year Warranty

    Product Group:

    Components and accessories

    All ICAN components, such as but not limited to the following: fork, seatpost, stem, handlebar, saddle, headset, and crankset.

    NOTE: All ICAN items are warrantied under normal use.

    All cracked or damaged products or photos must be sent to ICAN Factory to analyze. If the frame or rims are deemed to be damaged or cracked do due to excess abuse by the owner, then the warranty on those parts will be null and void. However, ICAN may offer a discount for the replacement parts.

    If have any questions,please contact us at info@icanwheels.com.

    Crash Replacement Policy

    The Crash Replacement Policy is to cover accidental crash or mis-use such as casing a big jump or drop, accidents, rock strikes etc.

    Product Group: All bike frame and rims on our website.

    Discount: 15% discount of the retail price.

    Conditions:

    1. The Standard Crash Replacement Policy is not transferable and only applies to the initial purchaser.
    2. Any problem found on the warranty replacement product should be claimed within 7 days after the replacement is received, otherwise, the replacement is viewed as settled. The warranty period applies to the original purchase date and does not reset with a replacement rim.
    3. Please note that you are responsible for any associated shipping costs, customs, and duties.

    Products Refunds and Exchanges

    The return policy is only valid for customers who place an order on the website.If the product you received does not match your order, do not use the product, and contact our customer service team (info@icanwheels.com).

    If a return and refund is granted, it will be subject to the conditions below, unless otherwise agreed to by ICAN Wheels:

    1. The product is returned within 30 days from date of the original purchase.
    2. The product is resalable; in the original packaging, un-used, and un-mounted.
    3. The product is damaged due to uncontrollable factors during the transportation process.
    4. Please reference your packing slip to complete the return form, and include with the item you wish to return or exchange.

    Fine Print

    • Items returned for a refund or exchange are subject to inspection by the returns team.
    • The product is damaged due to uncontrollable factors during the process of transportation,Please contact us within 3 working days and show us as much proof, photos, videos etc as possible.We will support return or replacement.
    • New items or Repaired items will be shipped to you as soon as we receive the items for replacement.
    • We will process the refund for the item within 3 business days after we recieve the items.
    • Onced refuses to sign for the package for personal reasons,the customer will need to bear the freight incurred during the transportation.

    For personal reasons, if you apply for a return or exchange, you will have to bear the corresponding costs.The customer is responsible for all fees associated with returns:

    (1) 10% of the initial purchase value (minimum $50 USD) will be charged for restocking and refurbishment.

    (2) Shipping costs, customs, duties, and any other fees unless otherwise stated in the warranty policy.

    • If the products you buy have been shipped from China

    You will need to pay for the return freight and the shipping fees incurred transportation.Shipping costs in different countries may be different, please consult the your customer sales for the specific cost details.

    • If the products you buy have been shipped from overseas warehouse

    (1) 10% of the initial purchase value (minimum $50 USD) will be charged for restocking and refurbishment.

    (2) Shipping costs, customs, duties, and any other fees unless otherwise stated in the warranty policy.

    Supplementary Regulations for Refunds:

    • Once we approve your refund request, we will promptly process your refund within five working days
    • The amount of the refund is based on the amount of US dollars we actually received, and we are not responsible for the exchange rate loss caused by the customer's refund process.

     

    The Process Of Return And Exchange

    Return and Exchange

    1. Which brake pads should we use with those wheels? Regular or Carbon dedicated?

    The wheels come with brake pads. Or you can buy the carbon specific pads, such as Swiss Stop yellow pads.

    2. How can I buy this wheel with campagnolo freehub?

    Just leave a message to us when you make the order. And we will build it for you.

    3. Can we order these with no decals?

    Yes, we also provide the wheels without logo. Please contact us info@icanwheels.com if you do not need the logo.

    4. Can I use regular clincher tires on these wheels?

    Yes, you can use regular clincher tire and tube on them.

    5. What tire size do you recommend on this wheels?

    You can use 700x23-28c tire. Thanks.

    6. What length valve should one use with FL40?

    60mm will be ideal.

    7. Do these have basalt breaking surface?

    These are 3k brake surface. The performance is the same as basalt breaking surface.

    8. Do I have to pay import duty or taxes for the items?

    If you buy our items located in Oversea warehouse, then the taxed prepaid by us, and the price including the taxes and shipping cost.if you buy the items from Chinese warehouse, then buyer need to pay taxes.but we can declare low value to avoid the taxes.pls contact us info@icanwheels.com to know more.

    9. What are the length of the spokes on FL40 with novatec hub and sapim cx-ray spoke?

    The front is 270mm, and the rear is 278mm and 282mm. Thanks.

    10. What is the diameter of the spoke/nipple holes?

    It is 7.5mm.

    11. Can you tell me the correct tension value of FL40 for front and rear, drive and non-drive?

    The spoke tension of the FL40-Novatec-sapim wheels, the front is 13, the rear drive side is 15, and the non-drive side is 5-6. We use the parktools to measure them.

    12. Is there a version that has a center lock hub for disk brakes?

    We provide 2 kind hubs, 6 bolt rotor brake hub and the center lock disc hub. So if you need a center lock hub for disk brakes, that would be okay, we can build that for you.

    13.Does the disc hub is centerlock or 6 bolts?

    We both have that; you just need to note that you want the centerlock or 6 bolts when placing the order.

    14.How long will it ship?

    From Chinese warehouse: 1-3 business days to process the order,we usually use China EMS; it may take 7-12 working days.
    From oversea warehouse:one day for process the order, and the shipping time will be 1-5 business days.

    15.Will wheelset with DT hubs be better?

    DT Swiss is a famous brand in the hub industry. It is an upgrade option, compared to others hubs.

    16.Do I need anything extra to go tubeless?

    If you want to go tubeless, you need a tubeless kit - valves, tubeless rim tape and sealant. You can order these online, or source them from a good local bike shop.

    17. Why this wheelset is so expensive?

    DT hubs have the better performance, lighter weight. It is an upgrade option, and you can buy our popular AERO series wheelset, that is best cost performance.

    18.Can I get the spare spokes?

    Sorry that we don’t send these for free, you can buy in our online store.

    19. Do you have rim tapes?

    Hi, yes, the rim tapes will be packaged in the box.

    20. If the color is black, is the hub and QR color black too?

    When ordering black for the color, the color of the hub and quick release is also black.

    21. Hubs and nipples, can they be made in red?

    Hi, yes, but please tell us that before you place the order or note that when buying.

    22. I’d like to order the hubs in red, please tell me how to order.

    You can contact with us before ordering or just note that you want the red hubs when placing the order.